At TV Mount Company LLC, available at https://tvmountcompany.com, your privacy is our top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data.

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us at any time.

Scope of Policy

This Privacy Policy applies exclusively to information collected through the TV Mount Company LLC website and any associated online services. It does not apply to information collected offline or through third-party websites and services not operated by TV Mount Company LLC.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

When you visit TV Mount Company LLC, we may collect various types of personal data, including but not limited to:

• Your name, phone number, and email address (especially when submitting a contact form or inquiry)

• Details provided in any messages or attachments you send to us

• Technical data such as browser type, IP address, and device information

We will always clearly explain why your personal information is requested and how it will be used at the time of collection.

How We Use Your Information

TV Mount Company LLC uses the collected information for the following purposes:

• To operate and maintain our website

• To improve the performance, design, and usability of our website

• To communicate with you directly, including for support, scheduling, or promotional updates

• To personalize your experience

• To process payments (if applicable)

• To detect and prevent fraud or security threats

Communications via Twilio

To manage our communications, we use Twilio, a trusted third-party service provider. This allows us to:

• Make and receive phone calls

• Send and receive SMS messages (including confirmations, reminders, and service updates)

• Automatically log calls and messages within our CRM

• Send service or marketing notifications (with consent, where required)

Your phone number and communication content may be processed via Twilio’s systems but will not be shared or sold to any third party. All data is transmitted securely and is protected using encryption and security standards compliant with Twilio’s protocols.
You can review Twilio’s privacy policy here: https://www.twilio.com/legal/privacy

Log Files

TV Mount Company LLC follows industry-standard practices regarding the use of log files. These files record visitors when they access our website and include data such as IP addresses, browser type, ISP, date/time stamps, referring/exit pages, and clicks. This information is not linked to any personal identifiers and is used solely for analyzing trends and site performance.

Cookies and Web Beacons

TV Mount Company LLC uses cookies to enhance your browsing experience. Cookies store user preferences and help us understand which pages are visited most frequently. You can disable cookies through your browser settings at any time.

Google and Third-Party Advertising

TV Mount Company LLC may use third-party services like Google Ads to display advertisements. Google’s DART cookie allows ads to be shown based on your previous visits to our website and others. You can opt out by visiting Google’s ad settings: https://policies.google.com/technologies/ads

Please note that our Privacy Policy does not apply to third-party advertisers or websites. We recommend reviewing their individual policies for further information.

Data Protection Rights – GDPR

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you

• Request corrections or updates to inaccurate or incomplete data

• Request the deletion of your data, under certain conditions

• Restrict or object to our processing of your data

• Request a copy of your personal data in a portable format

To exercise these rights, please contact TV Mount Company LLC. We will respond within one month.

CCPA Privacy Rights – California Residents

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request disclosure of the categories and specific pieces of personal information we’ve collected

• Request the deletion of your personal data

• Request that your data not be sold (note: TV Mount Company LLC does not sell personal data)

To make a CCPA-related request, please contact us. We will respond within 30 days.

Children’s Privacy

TV Mount Company LLC does not knowingly collect or solicit personal data from individuals under the age of 13. If we become aware that we have unintentionally collected such information, we will take immediate steps to delete it. Parents or guardians may contact us for assistance.

Data Security

We take appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Changes to This Policy

TV Mount Company LLC may update this Privacy Policy periodically. All changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this page regularly to stay informed.

We do not share or sell your personal data to third parties.